Terms of Service

Welcome to the official website of ExtraCNC Machines Co., Ltd. (“ExtraCNC”, “we”, “our”, or “us”). By accessing or using this website, you agree to be bound by the following Terms of Service (“TOS”). These terms constitute a legally binding agreement that governs your use of the ExtraCNC website. We may update these terms from time to time without prior notice.

You are granted a limited, non-exclusive license to access and use the content available on this website (“Content”) for personal or business informational purposes, provided that your use complies with these TOS.

Privacy Policy

At ExtraCNC, your privacy is important to us. We are committed to safeguarding your personal information and ensuring that your online experience is secure and confidential. This Privacy Policy explains how we collect, use, and protect your data.

1. Collection of Information

We only collect personal information that you voluntarily provide. This may include your name, email address, phone number, shipping and billing address, and payment details. Cookies may be used to enhance your browsing experience, but they do not collect personal data unless you provide it.

2. Use of Information

We use the information you provide to:

Process and ship orders
Provide customer service and technical support
Send order confirmations and status updates
Notify you about product updates, promotions, and special offers (you may unsubscribe at any time)

3. Marketing and Internal Use

Your information may be used for internal analytics, quality improvement, and targeted communication from ExtraCNC. We do not sell, trade, or share your personal information with third parties for marketing purposes.

4. Legal Disclosure

We may disclose personal information if required by law, in response to a legal process, or to protect the safety, rights, or property of ExtraCNC, our users, or others.

Content, Copyrights, and Trademarks

All content on this website—including text, images, logos, videos, icons, and graphics—is the intellectual property of ExtraCNC or its content partners and is protected by international copyright and trademark laws. Any open-source or third-party content will be clearly identified.

You may not reproduce, republish, or distribute any content without prior written consent from ExtraCNC. By submitting content to this website, such as reviews or comments, you grant ExtraCNC a non-exclusive, royalty-free, global license to use and display your submission.

We reserve the right to remove or edit any user-submitted content that we deem inappropriate, inaccurate, or offensive, though we are under no obligation to do so.

Links to Third-Party Sites

This website may contain links to third-party websites. These links are provided for your convenience only. ExtraCNC is not responsible for the content, security, or privacy practices of any external sites. Accessing third-party websites is at your own risk.

Limitation of Liability

To the maximum extent permitted by law, ExtraCNC shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of this website or reliance on its content. This includes, but is not limited to, loss of data, revenue, or business opportunities—even if we have been advised of the possibility of such damages.

Disclaimer of Warranties

All content and services on this website are provided “as is” and “as available.” ExtraCNC makes no guarantees, expressed or implied, regarding the accuracy, completeness, or reliability of the information on this site. We disclaim all warranties, including but not limited to, merchantability and fitness for a particular purpose.

Some jurisdictions may not allow the exclusion of certain warranties or the limitation of liability. If these laws apply to you, some of the above limitations may not.

Indemnification

By using this website, you agree to indemnify and hold harmless ExtraCNC, its affiliates, employees, and partners from any claims, damages, liabilities, costs, or expenses (including legal fees) resulting from your use of the site, violation of the TOS, or infringement of any rights of another party.

Jurisdiction

These Terms of Service are governed by the laws of the People’s Republic of China. Any legal disputes arising from the use of this website shall be resolved in the competent courts of Jinan, Shandong Province, China. By using this site, you consent to the jurisdiction and venue of these courts.

General Provisions

These Terms of Service constitute the entire agreement between you and ExtraCNC regarding your use of this website and supersede all prior agreements or understandings. If any part of these terms is found to be unenforceable, the remaining provisions will remain in full force. Our failure to enforce any part of the TOS shall not be considered a waiver of our rights.

If you have any questions regarding these Terms or our Privacy Policy, please contact us